Which department typically oversees the AO/BO training?

The oversight of AO/BO training typically falls under the purview of Human Resources or Learning and Development. This is because these departments are primarily responsible for employee training, development programs, and ensuring that staff are equipped with the necessary skills and knowledge to perform their roles effectively.

Human Resources focuses on developing the workforce by assessing training needs, creating structured training programs, and facilitating ongoing employee development. Learning and Development specifically emphasizes education and skill enhancement tailored to the organization's operations and industry standards. Therefore, having AO/BO training managed by these departments ensures that the training aligns with organizational objectives and compliance requirements.

As such, this choice indicates a recognition of the importance of structured training and development initiatives in fostering employee competence and adherence to best practices within the banking or financial services environment.